A subscriber holds a Telkom SIM card. FILE PHOTO | NMG
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Telkom risks loss of 60pc users in SIM cards switch-off
Friday October 14 2022
The telco, Kenya’s third-biggest telecommunications company by users, revealed Friday that only 40 percent of its users have complied with the Communications Authority of Kenya (CA) registration directive ahead of the October 15 deadline.
Its rivals – Safaricom and Airtel – have been gaining subscribers and reported 91 percent and 78 percent SIM card registration compliance, respectively, during the Friday webinar hosted by CA.
CA in March issued a directive to telecoms to carry out fresh registration of all their mobile telephone subscribers, including those already registered. The regulator extended the deadline to October 15 to allow the firms to conduct a clean-up of its subscriber lines as the State moves to consolidate efforts to enhance data security.
CA says telcos will be required to deactivate subscribers who will not have updated their records.
“SIM registration is a continuous process. After the October 15 deadline, subscribers whose lines will have been deactivated will still have an opportunity to re-register,” said Liston Kirui, CA’s assistant director of telecoms licensing and compliance.
Telkom was recently bought back by the government from UK-based private equity fund Helios Investment Partners in a rare return of a privatised company to State ownership.
Read: State fully acquires Telkom Kenya in Sh6.09 billion deal
The operator’s mobile phone subscribers dropped from 4.23 million users in 2019 to 3.42 million in June, representing a 19.1 percent fall in a period when its rivals have gained customers.
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Britam half-year net profit hits Sh2bn on higher investment income
Insurer and financial services provider Britam posted a 22.5 percent jump in net earnings for the half-year ended June 2024, to Sh2 billion, buoyed by increased investment income.
The rise in half-year net profit from Sh1.64 billion posted in a similar period last year came on the back of net investment income rising 2.5 times to Sh13.27 billion from Sh5.3 billion.
“We are confident in the growth and performance trend that Britam has achieved, supported by its subsidiaries in Kenya and the region. Our business is expanding its revenue base while effectively managing costs,” Britam Chief Executive Officer Tom Gitogo said.
“Our customer-centric approach is fueling growth in our customer base and product uptake, particularly through micro-insurance, partnerships, and digital channels.”
The investment income growth was fueled by interest and dividend income rising 34 percent to Sh9.1 billion, which the insurer attributed to growth in revenue and the gains from the realignment of the group’s investment portfolio.
Britam also booked a Sh3.79 billion gain on financial assets at a fair value, compared with a Sh1.8 billion loss posted in a similar period last year.
The increased investment income helped offset the 12.7 percent decline in net insurance service result to Sh2.13 billion in the wake of claims paid out rising at a faster pace than that of premiums received.
Britam said insurance revenue, which is money from written premiums, increased to Sh17.8 billion from Sh16.6 billion, primarily driven by growth in the Kenya insurance business and regional general insurance businesses, which contributed 30 percent of the revenue.
The group has a presence in seven countries in Africa namely Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.
Britam’s insurance service expense hit Sh13.6 billion from Sh11.3 billion, while net insurance finance expenses rose 2.6 times to Sh12.3 billion during the same period.
“Net insurance finance expenses increased mainly due to growth in interest cost for the deposit administration business driven by better investment performance. This has also been impacted by a decline in the yield curve, which has led to an increase in the insurance contract liabilities. The increase has been offset by a matching increase in fair value gain on assets,” said Britam.
Britam’s growth in profit is in line with that of other Nairobi Securities Exchange-listed insurers, which have seen a rise in profits.
Jubilee Holdings net profit in the six months increased by 22.7 percent to Sh2.5 billion on increased income from insurance, helping the insurer maintain Sh2 per share interim dividend.
CIC Insurance Group posted a 0.64 percent rise in net profit to Sh709.99 million in the same period as net earnings of Liberty Kenya nearly tripled to Sh632 million from Sh213 million, while Sanlam Kenya emerged from a loss to post a Sh282.2 million net profit.
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