“This victory is due to the great changes that we have made in the entire system of providing services to its customers across the country,” DCB’ managing director, Godfrey Ndalahwa said during the event in Dar es Salaam at the weekend.
DCB was established 20 years ago.
“We started this journey four years ago and we are happy to see that our customers have seen the great improvement we have made in the way we serve them,” he said.
He said the bank’s stakeholders consider the award as a motivation to be proactive and innovative in serving its customers better and meet their expectations and to be more than where they are.
This is the second time for DCB to win the award. In 2021, the bank emerged the second winner of the awards.
The awards seek to bring competition among various companies and businesses in Africa by encouraging the provision of quality services and products to customers as well as recognizing excellent service providers.
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Monrovia — The Director General of the African Centers for Disease Control, Jean Kaseya, has said the center stands ready to support Tanzania and other countries in the region where suspected cases of the infectious Marburg Virus Disease have been identified. The World Health Organization earlier this week issued an alert warning of a possible outbreak in the country, although the Tanzanian Health Ministry has said tests conducted on available samples did not show the existence of Marburg in the East African nation.
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With thousands of confirmed cases of Mpox across Africa and more than 1000 people having died of the disease – mainly in Central Africa – Kaseya emphasized the need to increase testing, a theme he’s heralded before. The Africa CDC boss said over the next few months the continental health watchdog will deploy additional epidemiologists and community health workers to areas considered hot spots of infectious diseases in the region.
Source: allafrica.com
